At these times we are in the office

Our business hours are as follows:

 

Day Time
Monday 08:30 - 17:00
Tuesday 08:30 - 17:00
Wednesday 08:30 - 17:00
Thursday 08:30 - 17:00
Friday 08:30 - 15:00

Exceptions are all public holidays of the state of North Rhine-Westphalia.

 

Our support hours

In addition to business hours, our hotline is staffed for you at the following times:

 

Day Time
Monday 08:30 - 17:00
Tuesday 08:30 - 17:00
Wednesday 08:30 - 17:00
Thursday 08:30 - 17:00
Friday 08:30 - 15:00

Exceptions are all public holidays of the state of North Rhine-Westphalia.

 

Extended support hours / SOS support

Besides the general support hours, we also offer our customers help when it is needed. You can find more information about the availability and fees for this support on the SOS Support page.

Exceptions are all public holidays in the state of North Rhine-Westphalia.