| Day | Time |
|---|---|
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 15:00 |
In addition to business hours, our hotline is staffed for you at the following times:
| Day | Time |
|---|---|
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 15:00 |
Besides the general support hours, we also offer our customers help when it is needed. You can find more information about the availability and fees for this support on the SOS Support page.
Exceptions are all public holidays in the state of North Rhine-Westphalia.
